- What’s included: basic or premium insurance plan
- Depending on the option chosen the cover plan applies to a vehicle of 10 years old or any car age
- Basic cover includes: roadside assistance | local recovery
- Premium package includes: roadside assistance | local recovery | national recovery | home start | onward travel | replacement car hire | overnight accommodation
- Only one cover car per policy
- Restrictions: claims cannot be done in the first 48 hours of the policy time
- Premium cover is valid for up to 6 call-outs per year; each of them includes one-hour of roadside repair
- Each repair is deemed as temporary and it is strongly advised that the vehicle is checked over in the garage
- Membership car can be changed on the insurance agreements up to 4 times during the period of membership
- The only covered address for Home Start, the assistance at a customer’s home, is the one registered during the agreement
- Services:
- Roadside Assistance: up to one hour of roadside assistance, where possible, if the vehicle suffers a breakdown more than 1/4 mile from the customer’s home address
- Local Recovery: if it is not possible to repair the vehicle on the roadside, the vehicle will be towed to the nearest garage located within 25 miles
- National Recovery: if it is not possible to repair the vehicle on the roadside, the vehicle will be towed to the nearest garage, the customer’s travel destination, or their home address
- Home Start: repair carried out at customer’s home or within 1/4 mile from the customer’s home address.
- Onward Travel Options: if the vehicle cannot be repaired in the garage on the same working day, the insurer will provide a reimbursement for one of the options:
- Continuation of the journey by the driver and up to four passengers return to the home address;
- The hire of a vehicle for one day to continue the journey;
- An overnight accommodation for the driver and up to four passengers for one night