Level 3 Admin, PA and Secretarial Online Course from New Skills Academy (73% Off)
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  • What’s included: Level 3 admin, PA and secretarial online course

List of modules

  • Introduction to the PA course
  • Diary management
  • Business letter writing
  • Composing faxes, memorandums and emails
  • Telephone skills as a PA
  • Hotel and travel arrangements
  • Filing systems
  • Time management skills
  • Invoicing and petty cash
  • Customer care
  • Customer complaints management
  • Work planning
  • Document presentation and proofreading
  • Confidence building module
  • Typing and audio skills to proficient level or further
  • How to organise effective meetings
  • How to use Microsoft Outlook
  • How to use Excel – the basics
  • How to use PowerPoint – the basics
  • Word processing with Microsoft Word
  • Customer communication and reception skills

  • CPD Certified

  • See the full syllabus

Completion of this course does not result in any degree or qualify participants to practice professionally.